Pre-order Terms and Conditions

PRE-ORDER: These are items that are not currently in stock however they are available to order.

When you pre-order an item we guarantee availability and then reserve the item for you.

Please make sure you have read and understood all the conditions written here before submitting your Orders.

After you have received your "pre-order" item you have the same 14 day period to notify us should you wish to return it for a refund.


1. On ordering 100% of the item and the full delivery cost is to be paid.

2. When the item arrives in stock we will post the item out to you and forward you any relevant tracking details.

3. Whereby you have placed an order that includes items in stock and pre-ordered items when the pre-ordered item arrives in stock we will post the entire order out to you.

4. Estimated Date of Arrival: Our suppliers are generally very good on their delivery estimates however on occasion deliveries can take longer than we expect.  We try to keep you updated with any changes in the delivery estimate wherever possible.  

5. Cancellation: Ordered items are considered sold and the "pre-order" cannot be cancelled.  Once you have received the item our normal return policy applies which can be found here.

6. If for any reason the item you ordered does not arrive with us within a reasonable amount of time we will refund your order in full.

7. The item price is confirmed when you make the pre-order, no changes (up or down) in price will be made.